Early stakeholder engagement in workplace projects: a toolkit approach to inclusive design

Successful workplace change initiatives rarely begin with conversations about the workspace; engaging stakeholders early-on regarding their needs is far more likely to produce positive outcomes.

James Pinder, Ian Ellison & Sinead O’Toole   

ENGAGEMENT • WORKPLACE CHANGE • LEADERSHIP

 

Early stakeholder engagement in workplace projects: a toolkit approach to inclusive design

You have probably heard the now-famous claim, originating from a number of mutually-reinforcing Harvard Business Review articles in the 1990s, that “70% of all organizational change initiatives fail”. The claim has actually been shown to be unfoundedii. However, whilst the rate of failure in projects might have been exaggerated, what we do know is that many projects don’t go as well as they could or should.

Over the years scholars and prac...

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Subscribe

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