The ambiance of ambience: How artificial intelligence changes occupant experience

As artificial intelligence becomes embedded in buildings, spaces, and equipment, a new paradigm for the interaction of people and place is emerging.

By David Karpook
Issue 11 - Spring 2019 pages 50 - 59
Tags: AI • human resources • automation

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognized your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace.

Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and

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Free*

  • Free access to 5 expert articles
  • Free access to Work&Place Blog
  • Quarterly Work&Place Newsletter

* The extent and duration of the free offer may change without notice.

Subscribe

  • Unlimited access to all expert articles
  • Download all Work&Place Journals
  • E-notification of new articles
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  • Free access to the Work&Place Blog
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